You should act as the ongoing voice interface to deal with the authors and other client issues. You should accurately define a client issue and can interpret and design a resolution based on deep knowledge of publication process and system.
As a Call Facilitator, you need to:
i. Call the authors for any issue raised by Journal Management department.
ii. Learn the publication process so that you resolve the clients’ queries properly.
iii. Make promotional calls to encourage submission of the articles and collaboration.
1-2 years of work experience in similar job is desirable however fresh graduates and post-graduates are also welcome.
The candidate should be graduate or post-graduates in journalism, English, or communications
i. Starting salaries are likely to be in the range of 10,000 INR to 16,000 INR.
ii. For experienced and skilled candidates, the salary is never a constraint and on par with the industry standards.
iii. The employees are also benefitted with PF/ESI/Health Insurance and other benefits depending on their eligibility
Pramani Plaza, HIG-129
Phase: 1 & 2, KPHB Colony
Kukatpally, Hyd-500085
Tel: +9140 42218185
Send your CV to: info@peertechz.com, peertechz@gmail.com